Moneywise Award to Egg for Best Credit Card
Egg (new.egg.con), one of the leading UK internet banks, has recently received the Moneywise award for ‘Best Credit Card – Online Services’ in the independent financial advice specialist’s Customer Service Awards 2009.
Moneywise launched Britain’s biggest survey of customer service performance in January 2009, as part of their Financial Fightback campaign.
The campaign aims to identify UK financial service companies which treat customers fairly, offer the highest level of service and provide the best value for money.
Whilst Egg took the accolade for best credit card – online services, other categories in the awards included best savings account, car insurance provider and mortgage, as well as the best savings provider to cover most of the financial sector.
The Customer Service Awards also sets out to find and reward the companies that have maintained consistently high service standards, but it also recognises the most trusted financial brands, by product category, and identifies the financial brand that has managed to capture the British public’s trust.
Patrick Muir, Director of Marketing at Egg, says: ‘This is great news for everyone in Egg and reflects all the hard work we have been putting into improving our online servicing. Egg.com reflects the brand values we are trying to create – a ‘Simple, Valuable and Fair’ proposition for customers. This vote from our customers tells us we’re on the right track.’
